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Family Assistance Training
Eddy_kn Fri Oct 07, 2011 9:07 am
Family Assistance Training
This 3-day course is available upon request for onsite training only.
Airlines are responsible to the affected passengers and their families, who are involved in an incident or accident. Providing quick, effective support, immediately following an aviation accident is crucial to an airline’s reputation and survival.
Gain the knowledge on how to respond in a speedy, professional and compassionate manner, ensuring that the airline’s reputation remains unchanged.
How You Will Benefit
* Learn how to establish a family assistance plan and program within your airline.
* Learn how to recruit and allocate the internal staff so that your airline always has sufficient trained staff on standby.
* Prepare your staff to meet both the emotional and logistical needs of families and affected passengers.
* Gain an understanding of the equipment and ideal facilities required to ensure that your airline is well prepared.
Designed for
* Managers of Emergency Response and Family Assistance Programs
* Accident Response Trainers
* Aviation Risk Managers
* Airline and Airport Managers
* Call Centre Managers and Supervisors
* Corporate Communication Managers and Public Relations Specialists
* Liaisons who will work directly with victims and family members
Course Content
* What is a Family Assistance Program?
* Organisation and Internal Communication
* Emergency Centres
* Reservations Call Centre
* Family Support Centre
* Airport
* The Airline’s Website
* The Role of Family Assistance
* Communication
* Critical Incidence Response
* Self Care
* Media
* Codeshare
Get trained at the comfort of home/office to start and manage your Travel Agency business.
We assist you to acquire IATA license for Travel Agency
We can also assist you to Buy or Sell an existing IATA license for Travel Agency business
DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,2347025016495
AVIATION INTERNATIONAL PROFESSIONAL EXAMS & CERTIFICATION COURSES/PROGRAMS,RECOGNISED BY ALL AIRLINES WORLDWIDE,WITH ANY OF THESE CERTIFICATION YOU ARE SURE TO GET AIRLINES JOBS FAST.*Airline Cabin Crew Training,Airline Call Center Training,Airline Customer Service,Airline Finance and Accounting Management,Airline Marketing,Airline Revenue Management,Airport Customer Service,Airport Operations,Cargo Customer Service,Cargo Marketing,Introduction to Air Transportation,Introduction to the Airline Industry,IATA Global Distribution Systems Fares and Ticketing Course,IATA Travel and Tourism Training-Travel Agents'Marketing Course,IATA Travel and Tourism Training Programme-Level 3:Stepping into Management, ,IATA/UFTAA Travel and Tourism Training Programme-Level 1:Foundation. DHAEWOOD AVIATION BUSINESS SCHOOL,30 LAGOS-ABEOKUTA EXP.CEMENT B/STOP, IKEJA LAGOS. 08026272323,08035050692,08075726805 ,
IATA/UFTAA Travel and Tourism Training Programme-Level 2:Consultant,IATA/FIATA Air Cargo Rating,IATA/FIATA Cargo English,IATA/FIATA Cargo Introductory Course,IATA/FIATA Dangerous Goods Regulations (DGR)-Initial,IATA/FIATA Dangerous Goods Regulations (DGR)-Recurrent,Live Animals Regulations(Distance Learning),LOCAL CERTIFICATION COURSES:AIR TRANSPORT ESSENTIALS,AIRLINE COMPUTER RESERVATION SYSTEM,AIR TRANSPORT ESSENTIALS + AIRLINE COMPUTER RESERVATION,AIRLINE TICKETING + AIRLINE COMPUTER RESERVATION,Tourism MANAGEMENT,Hotel Management,Travel Agency Management,Airline Customer Service,AIRLINE CARGO HANDLING & OPERATIONS- Clearing and Forwarding (Freight Forwarding),AIRLINE STUDIES/AVIATION STUDIES/AIR TRANSPORT STUDIES,SHIPPING,PORTS & MARITIME STUDIES, Shipping/Export Management,Transport Management (SELF STUDY),CABIN CREW (AIR HOSTESS),DHAEWOOD DIPLOMA IN CABIN CREW,PILOTING (THEORETICAL CLASS IN NIGERIA),PILOTING (PRACTICAL FLYING ABROAD),Aeronautical Engineering-Leading to practical training Abroad,Piloting (Ground School)-Leading to flight Training Abroad,Aircraft Maintenance engineering-Leading to practical Training Abroad. 5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING ONCE,2.5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING TWICE within 30 days.
This 3-day course is available upon request for onsite training only.
Airlines are responsible to the affected passengers and their families, who are involved in an incident or accident. Providing quick, effective support, immediately following an aviation accident is crucial to an airline’s reputation and survival.
Gain the knowledge on how to respond in a speedy, professional and compassionate manner, ensuring that the airline’s reputation remains unchanged.
How You Will Benefit
* Learn how to establish a family assistance plan and program within your airline.
* Learn how to recruit and allocate the internal staff so that your airline always has sufficient trained staff on standby.
* Prepare your staff to meet both the emotional and logistical needs of families and affected passengers.
* Gain an understanding of the equipment and ideal facilities required to ensure that your airline is well prepared.
Designed for
* Managers of Emergency Response and Family Assistance Programs
* Accident Response Trainers
* Aviation Risk Managers
* Airline and Airport Managers
* Call Centre Managers and Supervisors
* Corporate Communication Managers and Public Relations Specialists
* Liaisons who will work directly with victims and family members
Course Content
* What is a Family Assistance Program?
* Organisation and Internal Communication
* Emergency Centres
* Reservations Call Centre
* Family Support Centre
* Airport
* The Airline’s Website
* The Role of Family Assistance
* Communication
* Critical Incidence Response
* Self Care
* Media
* Codeshare
Get trained at the comfort of home/office to start and manage your Travel Agency business.
We assist you to acquire IATA license for Travel Agency
We can also assist you to Buy or Sell an existing IATA license for Travel Agency business
DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,2347025016495
AVIATION INTERNATIONAL PROFESSIONAL EXAMS & CERTIFICATION COURSES/PROGRAMS,RECOGNISED BY ALL AIRLINES WORLDWIDE,WITH ANY OF THESE CERTIFICATION YOU ARE SURE TO GET AIRLINES JOBS FAST.*Airline Cabin Crew Training,Airline Call Center Training,Airline Customer Service,Airline Finance and Accounting Management,Airline Marketing,Airline Revenue Management,Airport Customer Service,Airport Operations,Cargo Customer Service,Cargo Marketing,Introduction to Air Transportation,Introduction to the Airline Industry,IATA Global Distribution Systems Fares and Ticketing Course,IATA Travel and Tourism Training-Travel Agents'Marketing Course,IATA Travel and Tourism Training Programme-Level 3:Stepping into Management, ,IATA/UFTAA Travel and Tourism Training Programme-Level 1:Foundation. DHAEWOOD AVIATION BUSINESS SCHOOL,30 LAGOS-ABEOKUTA EXP.CEMENT B/STOP, IKEJA LAGOS. 08026272323,08035050692,08075726805 ,
IATA/UFTAA Travel and Tourism Training Programme-Level 2:Consultant,IATA/FIATA Air Cargo Rating,IATA/FIATA Cargo English,IATA/FIATA Cargo Introductory Course,IATA/FIATA Dangerous Goods Regulations (DGR)-Initial,IATA/FIATA Dangerous Goods Regulations (DGR)-Recurrent,Live Animals Regulations(Distance Learning),LOCAL CERTIFICATION COURSES:AIR TRANSPORT ESSENTIALS,AIRLINE COMPUTER RESERVATION SYSTEM,AIR TRANSPORT ESSENTIALS + AIRLINE COMPUTER RESERVATION,AIRLINE TICKETING + AIRLINE COMPUTER RESERVATION,Tourism MANAGEMENT,Hotel Management,Travel Agency Management,Airline Customer Service,AIRLINE CARGO HANDLING & OPERATIONS- Clearing and Forwarding (Freight Forwarding),AIRLINE STUDIES/AVIATION STUDIES/AIR TRANSPORT STUDIES,SHIPPING,PORTS & MARITIME STUDIES, Shipping/Export Management,Transport Management (SELF STUDY),CABIN CREW (AIR HOSTESS),DHAEWOOD DIPLOMA IN CABIN CREW,PILOTING (THEORETICAL CLASS IN NIGERIA),PILOTING (PRACTICAL FLYING ABROAD),Aeronautical Engineering-Leading to practical training Abroad,Piloting (Ground School)-Leading to flight Training Abroad,Aircraft Maintenance engineering-Leading to practical Training Abroad. 5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING ONCE,2.5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING TWICE within 30 days.
Eddy_kn- Posts : 195
Join date : 2011-10-07
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