HomeQuality Management Systems for ANS Providers
Quality Management Systems for ANS Providers
Eddy_kn Fri Oct 07, 2011 10:06 am
Quality Management Systems for ANS Providers
Focus and increase customer satisfaction, reduce non quality costs and increase safety and efficiency in Air Navigation System administration and operation.
How You Will Benefit
* Manage your operation with a systemic process-based approach, oriented to customer and team satisfaction
* Increase your safety in ANS operations, focusing on operation defects and damage
* Reduce your operational costs focusing on a job well done
* Develop a quality culture to increase customer satisfaction and team coordination
* Know the key points of a quality system and the implementation process in the Air Navigation System administration
* Know the relation between the ISO 9001:2000 model, the JAA and FAA quality standards and ICAO recommendations
* Compare different quality, safety and service best practices in the aviation industry
Designed for
* General managers of Air Navigation System organisations
* Personnel from civil aviation authorities
* Operations and maintenance managers and
* Supervisors from ANS
* Air Traffic Controllers
* ANS operations personnel
Course Content
* Air Navigation System Model for quality management and customer service
* Quality culture
* Quality principles
* Process approach
* ISO 9001:2000 model and ISO 9000 series standards
* Quality costs and process efficiency Quality and service policies
* JAA and FAA quality management standards
* ICAO recommendations on ANS quality and safety assurance, Customer service standards
* Quality and service audits
* Organization for quality management
* Integration of other management standards to a quality management system
Get trained at the comfort of home/office to start and manage your Travel Agency business.
We assist you to acquire IATA license for Travel Agency
We can also assist you to Buy or Sell an existing IATA license for Travel Agency business
DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,2347025016495
AVIATION INTERNATIONAL PROFESSIONAL EXAMS & CERTIFICATION COURSES/PROGRAMS,RECOGNISED BY ALL AIRLINES WORLDWIDE,WITH ANY OF THESE CERTIFICATION YOU ARE SURE TO GET AIRLINES JOBS FAST.*Airline Cabin Crew Training,Airline Call Center Training,Airline Customer Service,Airline Finance and Accounting Management,Airline Marketing,Airline Revenue Management,Airport Customer Service,Airport Operations,Cargo Customer Service,Cargo Marketing,Introduction to Air Transportation,Introduction to the Airline Industry,IATA Global Distribution Systems Fares and Ticketing Course,IATA Travel and Tourism Training-Travel Agents'Marketing Course,IATA Travel and Tourism Training Programme-Level 3:Stepping into Management, ,IATA/UFTAA Travel and Tourism Training Programme-Level 1:Foundation. DHAEWOOD AVIATION BUSINESS SCHOOL,30 LAGOS-ABEOKUTA EXP.CEMENT B/STOP, IKEJA LAGOS. 08026272323,08035050692,08075726805 ,
IATA/UFTAA Travel and Tourism Training Programme-Level 2:Consultant,IATA/FIATA Air Cargo Rating,IATA/FIATA Cargo English,IATA/FIATA Cargo Introductory Course,IATA/FIATA Dangerous Goods Regulations (DGR)-Initial,IATA/FIATA Dangerous Goods Regulations (DGR)-Recurrent,Live Animals Regulations(Distance Learning),LOCAL CERTIFICATION COURSES:AIR TRANSPORT ESSENTIALS,AIRLINE COMPUTER RESERVATION SYSTEM,AIR TRANSPORT ESSENTIALS + AIRLINE COMPUTER RESERVATION,AIRLINE TICKETING + AIRLINE COMPUTER RESERVATION,Tourism MANAGEMENT,Hotel Management,Travel Agency Management,Airline Customer Service,AIRLINE CARGO HANDLING & OPERATIONS- Clearing and Forwarding (Freight Forwarding),AIRLINE STUDIES/AVIATION STUDIES/AIR TRANSPORT STUDIES,SHIPPING,PORTS & MARITIME STUDIES, Shipping/Export Management,Transport Management (SELF STUDY),CABIN CREW (AIR HOSTESS),DHAEWOOD DIPLOMA IN CABIN CREW,PILOTING (THEORETICAL CLASS IN NIGERIA),PILOTING (PRACTICAL FLYING ABROAD),Aeronautical Engineering-Leading to practical training Abroad,Piloting (Ground School)-Leading to flight Training Abroad,Aircraft Maintenance engineering-Leading to practical Training Abroad. 5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING ONCE,2.5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING TWICE within 30 days.
Focus and increase customer satisfaction, reduce non quality costs and increase safety and efficiency in Air Navigation System administration and operation.
How You Will Benefit
* Manage your operation with a systemic process-based approach, oriented to customer and team satisfaction
* Increase your safety in ANS operations, focusing on operation defects and damage
* Reduce your operational costs focusing on a job well done
* Develop a quality culture to increase customer satisfaction and team coordination
* Know the key points of a quality system and the implementation process in the Air Navigation System administration
* Know the relation between the ISO 9001:2000 model, the JAA and FAA quality standards and ICAO recommendations
* Compare different quality, safety and service best practices in the aviation industry
Designed for
* General managers of Air Navigation System organisations
* Personnel from civil aviation authorities
* Operations and maintenance managers and
* Supervisors from ANS
* Air Traffic Controllers
* ANS operations personnel
Course Content
* Air Navigation System Model for quality management and customer service
* Quality culture
* Quality principles
* Process approach
* ISO 9001:2000 model and ISO 9000 series standards
* Quality costs and process efficiency Quality and service policies
* JAA and FAA quality management standards
* ICAO recommendations on ANS quality and safety assurance, Customer service standards
* Quality and service audits
* Organization for quality management
* Integration of other management standards to a quality management system
Get trained at the comfort of home/office to start and manage your Travel Agency business.
We assist you to acquire IATA license for Travel Agency
We can also assist you to Buy or Sell an existing IATA license for Travel Agency business
DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,2347025016495
AVIATION INTERNATIONAL PROFESSIONAL EXAMS & CERTIFICATION COURSES/PROGRAMS,RECOGNISED BY ALL AIRLINES WORLDWIDE,WITH ANY OF THESE CERTIFICATION YOU ARE SURE TO GET AIRLINES JOBS FAST.*Airline Cabin Crew Training,Airline Call Center Training,Airline Customer Service,Airline Finance and Accounting Management,Airline Marketing,Airline Revenue Management,Airport Customer Service,Airport Operations,Cargo Customer Service,Cargo Marketing,Introduction to Air Transportation,Introduction to the Airline Industry,IATA Global Distribution Systems Fares and Ticketing Course,IATA Travel and Tourism Training-Travel Agents'Marketing Course,IATA Travel and Tourism Training Programme-Level 3:Stepping into Management, ,IATA/UFTAA Travel and Tourism Training Programme-Level 1:Foundation. DHAEWOOD AVIATION BUSINESS SCHOOL,30 LAGOS-ABEOKUTA EXP.CEMENT B/STOP, IKEJA LAGOS. 08026272323,08035050692,08075726805 ,
IATA/UFTAA Travel and Tourism Training Programme-Level 2:Consultant,IATA/FIATA Air Cargo Rating,IATA/FIATA Cargo English,IATA/FIATA Cargo Introductory Course,IATA/FIATA Dangerous Goods Regulations (DGR)-Initial,IATA/FIATA Dangerous Goods Regulations (DGR)-Recurrent,Live Animals Regulations(Distance Learning),LOCAL CERTIFICATION COURSES:AIR TRANSPORT ESSENTIALS,AIRLINE COMPUTER RESERVATION SYSTEM,AIR TRANSPORT ESSENTIALS + AIRLINE COMPUTER RESERVATION,AIRLINE TICKETING + AIRLINE COMPUTER RESERVATION,Tourism MANAGEMENT,Hotel Management,Travel Agency Management,Airline Customer Service,AIRLINE CARGO HANDLING & OPERATIONS- Clearing and Forwarding (Freight Forwarding),AIRLINE STUDIES/AVIATION STUDIES/AIR TRANSPORT STUDIES,SHIPPING,PORTS & MARITIME STUDIES, Shipping/Export Management,Transport Management (SELF STUDY),CABIN CREW (AIR HOSTESS),DHAEWOOD DIPLOMA IN CABIN CREW,PILOTING (THEORETICAL CLASS IN NIGERIA),PILOTING (PRACTICAL FLYING ABROAD),Aeronautical Engineering-Leading to practical training Abroad,Piloting (Ground School)-Leading to flight Training Abroad,Aircraft Maintenance engineering-Leading to practical Training Abroad. 5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING ONCE,2.5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING TWICE within 30 days.
Eddy_kn- Posts : 195
Join date : 2011-10-07
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